Questions people ask before they join DateSteady

DateSteady is a Canadian dating app designed for dating after 50. Adults of any age are welcome. You must be 18 or older to join. Below are plain answers to the questions people ask us most, in the order they tend to ask them.

Dating again

I have not dated in years. Is DateSteady for me?

DateSteady is a Canadian dating app designed for dating after 50. Adults of any age are welcome, and you must be 18 or older to join. If it has been a while, you are in good company here. There is no swiping and no timer. You read one profile at a time and say hello when you are ready.

What happens in my first week?

You join for free, confirm your phone and email, and answer a short questionnaire about your values and how you live. Then you look around at your own pace. You can add a voice or video greeting to your profile so people hear you before they write. When someone fits, you say hello.

Do I need to install an app?

No. DateSteady works in the web browser on your phone, tablet or computer. There is no DateSteady app in the Apple App Store or on Google Play today. It is offered in seven languages: English, French, Spanish, German, Dutch, Portuguese and Welsh.

Is this like the swiping apps?

No. Swiping asks you to judge a face in a second. DateSteady shows you one person at a time, with their words and a compatibility breakdown, and you choose Pass, Like or Flare. Read more about why there is no swiping.

How do I say hello if there is no swiping?

You look at one person, fully. If you like what you read, you choose Like. A Flare is a limited, stronger hello that also comes with an opener, so the first words are easier. When the interest is mutual, you can start talking.

Is DateSteady for a serious relationship, or for company?

Both. Some members want a partner. Some want company for dinner, a walk, or a concert. The questionnaire asks what you are hoping for, and the compatibility breakdown shows where you line up.

Is DateSteady open in my city?

DateSteady is opening across Canada one city at a time. Join now as a founding member and you are first in when your city opens. It is run by HoopFrog Inc. in St. Albert, Alberta.

Who is on the other side

Is DateSteady safe?

Safety is built in, and we are plain about its limits. Verified on DateSteady is not a badge. Every profile shows what has been checked: phone, email, age, photos, the optional selfie badge and a friend's vouch, with everything beyond the required phone and age added together into a public Trust Score. Nobody can like or send a message until their phone is confirmed. Photos are screened automatically on upload, and anything that does not pass is held for review. Messages are scanned for scam patterns. These are safeguards, not guarantees, and we do not run criminal background checks. Read the full safety guide.

How do I know the person I am talking to is real?

Look at the Trust Score and the checks under it: phone, email, age, photos, the selfie badge, a friend's vouch. Listen to their voice or video greeting. Ask for a call inside DateSteady before you meet. Someone who avoids every call, talks about love very quickly, or asks for money is telling you something. Here is what a checked profile means.

What is a Trust Score?

A public number from 0 to 100 on every profile, built from eleven steps: six checks (phone, email, age, photos, the optional selfie badge and a friend's vouch) and five profile steps (the questionnaire, a complete profile, three or more photos, a voice prompt and a video greeting). Phone and age are required of everyone, so they add no points. A higher number means more has been checked. It does not confirm identity, and it is not a rating of the person.

What does the selfie badge mean?

The member took a live selfie that was compared with their profile photo. The badge shows the person in the profile photo is the person holding the phone. It is optional, and it does not confirm real-world identity.

Will I run into fake profiles?

We cannot promise there are none, and nobody can. What we can say: everyone confirms a phone number before they can like or message, photos are screened automatically when they are uploaded and anything that does not pass is held for review, and you can report or block anyone from their profile or your conversation. We do not create profiles or send messages from automated accounts. The Trust Score and a call before you meet are there to help you judge. See how DateSteady keeps fake profiles out.

How do you know everyone is an adult?

Everyone confirms their date of birth when they join, and you must be 18 or older. Where the law requires it, an added age check applies. DateSteady is for adults only.

What do you do to keep children off DateSteady?

DateSteady is for adults only. Everyone confirms their date of birth, an added age check applies where the law requires it, and photos are screened automatically when they are uploaded. The details are on our child safety page.

How do I report or block someone?

You can report or block anyone from their profile or your conversation. Software scans messages for scam patterns, and photos are screened automatically when they are uploaded.

Scams

How do you protect me from romance scams?

Messages are checked for the patterns romance and investment scams use, and if one appears, the person receiving it gets a quiet prompt. Everyone confirms a phone number before they can message. You can report or block anyone from their profile or your conversation. And you can ask "Am I being scammed?" inside DateSteady any time something feels off. Read: Romance scams in Canada.

What should I watch for?

Money is the tell. Nobody you have not met in person should ask you for money, gift cards, cryptocurrency, or help with an investment. Other signs: they can never manage a call, they profess love within days, their story keeps changing, or they want to move the conversation off DateSteady quickly. If you see any of these, stop, and tell us. Our guide to avoiding romance scams.

Someone is asking me for money. What do I do?

Do not send anything. Report the profile from the conversation, and block them if you want to. If you have already sent money, call your bank first, then the Canadian Anti-Fraud Centre. There is no shame in it; these people are practised, and you are not the first. We are here to help: support@datesteady.com.

Talking

Can I hear their voice before we meet?

Yes. Members can record a voice or video greeting for their profile, and you can listen before you write. That is free. Voice and video calls inside DateSteady are part of VIP, so you can talk without giving out your phone number. More on voice and video calls.

What happens if someone just stops replying?

If a conversation goes quiet, DateSteady offers a gentle reminder. When people are waiting on you, it asks you to answer at least one of them before you look at new profiles. And if it is not right, you can end a conversation with a short goodbye instead of silence. It cannot prevent ghosting.

Can I control who messages me?

Yes. In Settings you choose who can start a conversation with you: everyone, or only the people you have connected with. You can block or report anyone from their profile or the conversation.

I do not want to spend my evenings on an app. Does it help with that?

Yes. You set a daily limit in minutes. When you reach it, DateSteady suggests a break. Your connections will still be there when you come back.

Can I narrow down who I see?

Yes. Lifestyle and values filters keep the people you see close to how you live. Alongside the questionnaire, they shape your compatibility breakdown.

Can I meet people in person?

DateSteady hosts events for members. When one is scheduled near you, it appears on the Events page and you can reserve a spot there. None are scheduled while we open our first cities.

What it costs

Is DateSteady free?

Yes. Joining is free, and the free plan does not need a card. It includes your profile, browsing, the compatibility questionnaire, a limited number of daily likes, and a blurred view of who likes you. Messaging is with every connection you make.

What does VIP cost?

$19.99 USD a month. That is the only paid plan. There is no longer package, no add-on, and no trial. VIP renews every month until you cancel, and you can cancel any time in Settings. The full billing terms are on one page.

What do I get with VIP?

Unlimited messaging, message reactions, seeing everyone who liked you, unlimited likes, private photos and a 20-photo gallery, voice notes, voice and video calls, 5 Flares a day, Do Not Disturb for calls, Invisible, read receipts control, and unlimited lifestyle filters are all part of VIP. Everything to do with safety is free for everyone.

How do I cancel?

Any time, from Settings › Membership › Cancel Subscription. Cancelling takes effect at the end of the period you have already paid for, and you keep VIP until then. You do not need to give a reason. Full steps are on our Cancellation and Refund Policy page.

Can I get a refund?

Charges are generally not refundable, and there are no refunds or credits for a period you have only partly used, except where the law requires one. If you think you were charged by mistake, email support@datesteady.com within 30 days of the charge and we will look into it. Nothing here takes away rights you have under the consumer law where you live.

Who we are, and your information

Who runs DateSteady?

DateSteady is a brand of HoopFrog Inc., an independent Canadian company at 3-11 Bellerose Drive, Suite 312, St. Albert, Alberta T8N 5C9. Federal Corporation Number 1467452-9. About DateSteady.

Is DateSteady legitimate?

Yes. DateSteady is a real service run by HoopFrog Inc. in St. Albert, Alberta. You can write to us at support@datesteady.com or call 1-888-417-3764.

Do you sell my information?

No. We do not sell your personal information to advertisers or data brokers. You can download a copy of your data from your settings, and you can ask us to delete your account. Our Privacy Policy has the detail.

Who can see my profile and my photos?

Signed-in members can see your profile. Private photos, part of VIP, are visible only to your approved connections. Invisible, also part of VIP, hides when you are online, when you have read a message, and when you are typing.

Ready when you are. Joining is free.

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